Terms & Conditions

MISSION Terms and Conditions were developed to ensure that our customers and visitors are using our facilities and services with due regard to their rights and the rights of other users, and in conformity of MISSION’s procedures, rules, regulations, and requirements. By browsing and/or using this Website, whether through your personal computer, mobile device or otherwise, you acknowledge that you have read, understood, and agree to be bound by the Terms and Conditions (including, without limitation, the Reservations, Cancellations and Return Policies provided) and to comply with all applicable laws and regulations.

Additionally please note:

  • Under 18 must have guardian sign off on their waiver
  • No one under 16 can participate in heated yoga
  • MISSION reserves the right to deny access to any guest for any reason
  • Pricing for all packages and memberships is subject to change

Purchase Policy
In order to place a reservation, you must first purchase a class, series, membership or classes or package. To purchase, you can both sign up for a username and password and purchase online, or if you already have a username and password click LOGIN, to make purchase and your reservation.
You must purchase a class before registering for a position on the waitlist.
Your credit or debit will be charged in the amount of your order when you submit your reservation. Failure to pay any fee when due, may result in the suspension of your rights to use MISSION’s services. You shall be liable for any fees that MISSION may incur in the process of collecting any unpaid fees from you, including, but not limited to, attorney’s fees.
Expiration dates and prices for single classes and class packages are subject to change.

Membership Terms

Month to Month Membership:
There is a minimum 1 month commitment for this package. After 1 month, monthly billing will continue for subsequent months, until cancellation is requested by email to info@missionportsmouth.com. Cancellation requires 14 days notice in advance of the next billing date. Cancellation requests must be submitted in writing. In the event that an exception is made to the 14-day policy, membership will end immediately, and the remainder of the month will be sacrificed. Any additional payment(s) cannot be refunded nor transferred, but rather may be applied to the member’s account for future use. (If this is a renewal contract and you have already met your initial 1 month commitment you can cancel at any time with notification of 14 days). Workshops, Special Classes and Events are subject to their own pricing structures.

12 Month Commitment Membership:
There is a minimum 12 month commitment for this package. Cancellation requests must be requested by email to info@missionportsmouth.com. Any additional payment(s) cannot be refunded nor transferred, but rather may be applied to the member’s account for future use. Workshops, Special Classes and Events are subject to their own pricing structures.
Early Termination Fee $240.
Prices confirmed for 12 months – prices subject to change upon contract ending.

Cancellation Policy
Reservations may be cancelled without penalty by up to 8 hours before the scheduled class by logging into your profile online. Members who cancel after the 8 hour window or do not show up for a scheduled class will be charged for the class.

For monthly, unlimited members, a late cancel or no-show will result in a $10 fee. Late cancellation fees are processed cumulatively every 3-4 weeks.

If a class you are signed up for is canceled due to weather, you will receive notification by email at least one hour prior. If a class you are signed up for is canceled due to unforeseen circumstances, we will notify you by email as soon as possible.

Waitlist Policy
As spots open up, we give them away in the order that they were put on. Please only join the waitlist of a class that you plan to attend, as spots frequently open up. You must purchase a class, or have class credits in your account in BEFORE you sign up for a spot on the waitlist. If you don’t get off the waitlist, the class you purchased stays in your account for next time, it is NOT refundable. Up until an hour before the class, we will automatically add you to class and you will be notified via email that you got a spot. If you fail to attend class or cancel with less than 8 hours until class, you will be charged a late cancellation fee. If a spot opens up less than an hour before class, we will call you directly but you will not be penalized if you cannot make it.

Late Policy
If you are not in the classroom at the scheduled start time, it is considered a no-show and we reserve the right to assign your spot to another person on the wait list. New clients please arrive 15 minutes early so that our staff can get you set up and answer any questions.

Return/Refund Policy
All sales are final, no refunds for cash or credit will be provided after the purchase.

Chargeback Policy
In the event that MISSION incurs a chargeback fee after attempting to process a charge that is justified under our contract and terms and conditions, and equivalent fee will be assessed to the cardholder.

Editing Your Profile
If you are a registered user of our web site, you have the ability to review, correct, and change choices you have previously made as to the use of your personal information. Simply sign into the site and click the “My Account” link on the header of every page. There, you can change your personal and address information, sign-in, and e-mail preferences.

Copyright Notice
Unless otherwise stated, MISSION Portsmouth and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website; or
  • redistribute material from this website except for content specifically and expressly made available for redistribution.

Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining written permission from MISSION Portsmouth.

This site and all contents of this site are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that MISSION Portsmouth shall not be liable for any damages of any kind related to your use of this site.

While we will make every effort to keep content on this site current, we do not guarantee it is the most up to date information available. For up-to-the-minute information on class changes, contact information and any other information regarding MISSION Portsmouth, its operations, programs, and offers, please contact MISSION Portsmouth.

Privacy Policy

At MISSION your privacy is very important to us. We do not sell, rent, or share your personal information to or with third parties without your explicit consent. Please read this privacy policy to learn more about what types of information we gather about you, how we use it, and how to correct or change it.

This privacy policy applies to our websites and mobile websites. It does not apply to other companies’ or organizations’ web sites to which we link. You should carefully review the privacy policies of those web sites in order to determine how your personal information is treated by such third parties.


Aggregate Data:
We gather certain generic information with respect to all visitors’ use of our websites, such as the number of unique visitors, the frequency with which they visit, and the areas on the websites that they favor. We only use this type of data in aggregate, that is we look at the data on a collective basis, in summary form, rather than on an individual basis. This data helps us to provide services and features that most likely meet your needs, and to customize our web sites to make your experience easier and more enjoyable. We may also provide statistical “ratings” about how our customers collectively use our websites to advertisers, sponsors, and other companies with which we do business. These statistical ratings do not contain any personally identifiable information about you or any of our users.

We may automatically track certain information about you based upon your behavior on our sites. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis.

We use a technology nicknamed “cookies” on our web sites. Cookies are pieces of information or data sent to your browser from a web server and stored on your computer’s hard drive for record-keeping purposes. Cookies may be set upon your browser during site visits to save your site customization preferences and to save your passwords so you do not have to re-enter passwords upon each site visit. Cookies help you navigate our web sites, and help us customize our web sites to provide personal service. We also use cookies to track user sessions and to gather site usage statistics.

IP Addresses:
We collect and analyze traffic on our web sites by keeping track of the IP addresses of our visitors. IP addresses are unique numeric identifiers that are assigned to each computer browser accessing the Internet. An IP address, by itself, cannot identify you personally. However, when combined with other information provided by your Internet Service Provider (ISP), your IP address can be used to identify the computer originating a message.

MISSION reserves the right to communicate with you from time to time about important administrative, policy, legal, credit card, and billing matters, which will affect your use of our web site, including any alleged violations of the applicable web site Terms and Conditions. If you are an account holder, you will automatically receive the following e-mails unless you choose to not receive them by going to the “Account Login” page or by following the instructions at the bottom of each e-mail message on how to unsubscribe: (i) to contact you for feedback and surveys; or (ii) to send you relevant company or service-related information.

If you elect to open a user account on our web site, you will be required to provide us with certain personal information, including your name, e-mail address, phone number, credit card, debit card or account number, expiration date, and billing address (this required information is subject to change from time to time).
If you elect to open a member account on our web site, you will be required to provide us with certain personal information, including your name, e-mail address, address, phone number and date of birth (this required information is subject to change from time to time).
If you elect to post a comment or leave a reply on the web site, you will be required to provide us with certain personal information, including your name and e-mail address (this required information is subject to change from time to time).

There may also be opportunities for you to provide us with additional information regarding your preferences and interests, and we may also use this information to make recommendations to you regarding specific teachers and classes. This information, however, is not required and is completely optional on your part.
In general, we will only use the information you provide to us for the purpose for which such information was provided, such as communications, billing and processing your account. We may also track your use of our web site to determine which classes you participate in so that we can make recommendations to you regarding specific teachers and classes. We also use such information to deliver to you information about MISSION and our promotions. Users may opt-out of receiving future mailings from us by following the instructions set forth below. We also use information for trend analysis, pattern detection, and site administration. Your personal information may also be disclosed to a third party in the event of any merger, sale, joint venture, reorganization assignment, transfer or disposition of all or any portion of our business, assets or stock.
Your information may be disclosed by you, on blogs, message boards and other services to which you are able to post information and materials. You should be aware that any information you disclose through these services will become public information, and may be available to the general public.

Notwithstanding the above policies, we reserve the right to disclose your personal information to appropriate third parties if we are required to do so by law: (i) to comply with legal process such as a search warrant, subpoena, or court order; (ii) to protect MISSION’s rights and property; (iii) to investigate reports of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages; (iv) to protect against misuse or unauthorized use of our web sites and/or the MISSION service; or (v) during emergencies, such as when we believe someone’s physical safety is at risk.

Every communication MISSION sends you will contain a clearly worded “Opt-Out” or “Unsubscribe” link allowing you to withdraw your permission for future mailings. Permission changes will be honored as soon as possible after receipt. Please allow five to seven days for processing. Permission changes will however not affect any information that you provided to us.

Privacy of Children- COPPA Compliance:
Our sites are not directed to children under the age of 13. We assume user accounts on our web site are opened by adults. We operate our sites in compliance with the Children’s Online Privacy Protection Act and do not permit registration by, and will not knowingly collect or use personally identifiable information from, anyone under 13 years of age.

California Residents:
California Civil Code Section 1798.83 permits visitors to web sites who are residents of California to request information regarding the web site owner’s disclosure of their personal information to third parties for direct marketing purposes. It is our policy not to disclose your personal information to third parties for direct marketing purposes.

Changes to the Privacy Policy:
Modifications to our privacy policy will be reflected first within this area of this web site. If there is a material change in our privacy policy, we will indicate on this site that our policy has changed and provide a link to the new/revised privacy statement.

Acceptance of Privacy Policy:
Your use of our web sites, including any dispute concerning privacy, is subject to this privacy policy and the applicable web site Terms and Conditions. BY USING OUR WEB SITES, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY POLICY AND THE APPLICABLE WEB SITE TERMS AND CONDITIONS. We reserve the right to modify this privacy policy at any time by posting the changes on this page. Please check the effective date at the top of this page to determine if the policy has been modified since you last reviewed it. Your continued use of any portion of our web sites following posting of the updated privacy policy will constitute your acceptance of the changes.